ERP & CRM Implementation

Enterprises today in this competitive domain verge on making their business processes be more competitive, streamlined and efficient. That is why, we at Jenovex Software having 100+ man-years acumen in the Business Solutions in diverse industries can help you to stay focused on your core business objectives while we deliver value aligned to your strategic goals out of your ERP and CRM Implementations.

How Jenovex Software Helps

Our dedicated team of consultants will help you with consulting, implementation, post-implementation, user-training and support for your Business Solution services.

As a strategic partner working in unison with us, will give you an unprecedented edge of being agile, efficient, productive and competitive.

Know more of our below-listed Business Solution services :

ERP Implementation Services

Jenovex Software with its proven approach will help you towards selecting and implementing ERP as aligned with your competitive business goals. We offer high-quality and affordable ERP implementation services that will result in efficient and productive organization.

Enterprise Resource Planning (Microsoft Dynamics AX)

An Enterprise Resource Planning implementation is the need of today’s technology and business areas. ERP solutions help in automating the business activities and speed up the transactions across the organizations. Jenovex Software is aware of the need of the hour, and therefore has arranged services for providing efficient and customized ERP solutions implementation.

Jenovex Software gives the facility of ERP outsourcing to the clients. We will be your outsourcing partners providing you constant support and maintenance to the ERP solution tailored for you. Also, we will provide you with more solutions for the entire ERP development and implementation life cycle. We are aware that ERP solutions cost a lot, and we not only have good expertise but also have a good planning to minimize the costly risks in ERP implementation.

Jenovex Software will develop an application, which is best suitable for your kind of business and work environment. We develop high-quality ERP solutions, which are cost-effective and according to your calculated budget. We consider ERP solutions as the best possible way of giving endless results to your business by –

Facilitating up to date decision making Saving lot of time and resource in integrating the different business functions Avoiding the gap between the demand and service providing capability of your organization Increasing the efficiency in achieving goals, objectives and targets Establishing better communication channels among the various departments of the organization

Jenovex Software takes the challenge of ERP implementation, aware of its capabilities as an ERP service provider. We make sure that our client has the best ERP solutions implemented in the organization. Jenovex Software not only has the right capabilities, but proper security systems and infrastructure to implement the ERP solutions.

Industry Segments

Financial Manufacturing Supply Chain Retail

ERP Platforms

Microsoft Dynamics AX ERP Platforms

Microsoft Dynamics AX Track Record

The COE of Jenovex Software has profitably delivered Microsoft Dynamics AX solutions to a diverse set of industry verticals across multiple functional areas since 2007. As a result of these deployments, our customers have been able to significantly improve their operating performance. Our Microsoft Dynamics AX and Dynamics CRM clients to date include businesses in:

Manufacturing Contracting and Maintenance Logistics and Trading Distribution and Retail Real Estate and Construction

The services provided to theses clients in Microsoft Dynamics AX were

Business Process Consulting Solution Architecting Microsoft Dynamics AX Installation Microsoft Dynamics AX Implementation Services Systems Integration User Training, Support & Maintenance

Microsoft Dynamics AX Modules

Basic Financial Management (AR/AP/GL/Fixed Asset/Project & Payroll Accounting) Advance Financial Management (Multiple Company, Inter-Company Transaction/Multiple Company Consolidations) SCM (TRADE / Sales / Purchase / Advance Management / Warehouse / Purchase Requisition / Quality Management / Master Planning) Manufacturing (Shop Floor/ Service Management) Human Resource Management CRM (SFA/Marketing/Telemarketing/Sales Management) Portal WSS (Workspace Collaboration) And many other modules

Microsoft Dynamics AX Implementation

Utilizing the Microsoft Dynamics Sure Step Methodology, Jenovex Software breaks down all Microsoft Dynamics implementation into five phases: Analysis, Design, Development, Deployment and operations. Our proven approach enables the ability to set critical milestones for all Microsoft Dynamics AX implementations. Our main objective is to make sure that all solutions are implemented according to customer requirements and delivered on-time and on-budget.

Microsoft Dynamics AX Integration

Jenovex Software provides Microsoft Dynamics AX integrations with other business systems, including Microsoft Dynamics CRM and Microsoft SharePoint, to create reliable enterprise-wide connectivity. We also enable seamless integration with back-office systems and other Microsoft software, including Excel and SQL Server.

Microsoft Dynamics AX Development

Jenovex Software knows that every customer has their own set of unique needs. Even when choosing to implement a robust and highly functional business management solution like Microsoft Dynamics AX, there are times when you need customizations to help ensure it works exactly like your business does. The functionality is there, inherent in the solution, but you need to extend it in order to meet your business objectives.

Jenovex Software’s certified expertise can help extend your functionality, create custom views, and integrate disparate systems, which is the difference between meeting your requirements and exceeding your expectations.

CRM (Customer Relationship Management)

software is one of the important requirements for organizations. Customer Relationship Management enables organizations to manage and maintain relationships with their existing as well as potential customers.

We partner with Microsoft one of the industry leaders in CRM services for their product Dynamics CRM. We have expertise in planning, analysing, consulting and implementing CRM services for enterprises. CRM implementation is company-wide strategy implementation for an organization and we help achieve these goals by working closely with the different stake holders of the company.

We also have expertise in integrating CRM solutions to the mobile platform. The sales and marketing teams in this competitive environment always need easy and quick access to customer information. We help you plan, prioritize and implement strategies to channelize your customer information through different means to your employees through the enterprise CRM system.

Proven track records of Dynamics CRM implementation

Jenovex Software has been implementing Microsoft Dynamics CRM solution for years now. We have been providing our consulting and implementation services to various verticals ranging from Real Estate and construction, Software consulting, Contracting and hiring, Education etc. We have been providing following services to these clients.

Business process consulting Implementation planning Solution architecting. Development and designing custom solutions Installation and implementation services.

Microsoft Dynamics CRM 2015

Jenovex Software has expertise in implementing Microsoft’s latest version of Dynamics CRM 2015. We have developed various industry solutions on top of CRM like Real Estate, Software services, Healthcare, Automobile etc. Dynamics CRM covers three important areas of the customer relationship management

Sales– Establish 360-degree view of customer interactions and sales opportunities Customer Services– Deliver value with integrated interaction and knowledge management Marketing– Plan, implement, and measure more effective marketing campaigns

Features of Microsoft Dynamics CRM 2015

Marketing – Microsoft Dynamics CRM will help you to systematize your marketing processes to develop prospects. It includes marketing lists, campaign management, marketing/sales collaboration tools. Sales – Microsoft Dynamics CRM simplifies your sales activities and automates the sales stages by managing leads and opportunities, gauging sales activity, efficiently tracking follow-up communications. Service Management & Scheduling – Provide customers with guaranteed satisfaction through consistent and efficient services. It includes cases, contracts, knowledge base, service calendars to manage and schedule services that will ensure customer satisfaction. Integration with Outlook – The Outlook client of CRM allows users to access the CRM from within the native interface of outlook. Access CRM data from Outlook, track your activities, contacts, and also attach CRM sales literature and knowledge base articles directly to the emails being sent through Outlook. Email Management – Send bulk emails and mass mailers with Microsoft Dynamics CRM email templates. Using Mail merge functionality you can personalize the message. Analytics – Get valuable insights for your organization with real-time business intelligence tools of Microsoft Dynamics CRM. By customizing the analysis tools you can track and analyse your data for making decisions based on past performance. Data Management – You can efficiently manage and audit your data in Microsoft Dynamics CRM with data management features such as auditing, data import and other data management functionalities.

Mobile Access – Apart from the web-client and native outlook client, users can also use the mobile client to access the CRM information on their handhelds.