Cloud IT Infrastructure Solutions

Services are made available to users on-demand via the Internet from a cloud computing provider’s servers as opposed to being provided from a company’s own on-premises servers. Cloud services are designed to provide easy, scalable access to applications, resources and services, and are fully managed by a cloud services provider. A cloud service can dynamically scale to meet the needs of its users, and because the service provider supplies the hardware and software necessary for the service, there’s no need for a company to provision or deploy its own resources or allocate IT staff to manage the service.

With cloud services, you buy access to cloud computing and cloud storage resources on demand over the network. You procure IT services, not assets, and service provider delivers the services when and where you need them. You pay only for what you use.

The cloud services generally incorporate a combination of the following services:

Infrastructure as a Service (IaaS) Platform as a service (PaaS) Software as a Service (SaaS)

Infrastructure as a Service (IaaS)

Hardware resources (such as storage) and computing power (CPU and Memory) are offered as services to customers. This enables businesses to rent these resources rather than spending money to buy dedicated servers and networking equipment. Often companies are billed for their usage following a utility computing model, where usage of resources is metered.

Jenovex Software IaaS offering includes the following through our strategic alliance:

Microsoft Azure Infrastructure Services Amazon Web Services

Platform as a Service (PaaS)

This refers to providing facilities to support the entire application development lifecycle including design, implementation, debugging, testing, deployment, operation and support of rich Web applications and services on the Internet. Like other cloud services, PaaS services are also generally paid for on a subscription basis with clients ultimately paying just for what they use.

Jenovex Software PaaS offering includes the following through our strategic alliance:

Microsoft Azure PaaS Services AWS Elastic Beanstalk

Software as a Service (SaaS)

SaaS refers to software that is accessed via a web browser and is paid on a subscription basis (monthly or yearly). SaaS is faster and a cost effective way to getting implemented. There are no hardware, implementation or acquisition costs involved to run the application from the customer’s side. It’s the responsibility of the SaaS vendor (us) to manage and run the application with utmost security, performance and reliability.

Jenovex Software SaaS offering includes the following products:

Microsoft

Microsoft Office 365 Exchange Online Microsoft Teams SharePoint Online Dynamics CRM Online Windows Intune Microsoft Dynamics 365 Microsoft Dynamics CRM Microsoft Dynamics AX

Jenovex Software

Cloud Hospice Cloud PowerERM

The Jenovex Software Advantage

Jenovex Software with its team of experts offer a range of strategic cloud solutions. Jenovex Software provides different cloud deployment models – public, private & hybrid cloud solutions.

Microsoft Gold Certified Partner 24 x 7 Service On call & ad hoc support Team of experts having 100+ man-years experience Consultants with experience in diverse industries Pay-as-you-use cost structure Scalable & Flexible Cloud deployment models.

IT Infrastructure Services

Managing and scaling global IT infrastructure becomes a significant challenge for an enterprise in today’s volatile business environment, thus to address this concern IT Infrastructure Services need to play a vital role in delivering an agile and flexible end-to-end business service/solutions.

Leveraging its in-depth industry and technical knowledge Jenovex Software delivers quality services to enterprises and in the progression helping clients extract maximum value from their IT investments. With its spectrum of IT Infrastructure services, Jenovex Software’s extensive experience with strategic planning, infrastructure design and technology implementation help customer to focus more on their core competencies.

At Jenovex Software, we have a client focused approach to project management thus ensuring that we deliver the right solution to our customers. We understand and develop the broader IT roadmap for each client through project management. The delivery of right initiatives at right times is ensured by executing and managing through a well prioritized suite of projects, while not losing focus from the overall organizational strategy.

Projects involve planning, solution design, scope of work, deliverables, roles & responsibilities, vendor management, documentation and project sign-off etc.

Jenovex Software executes multivendor technology, product implementation & turnkey projects in the following domains: 

Messaging & Collaboration Networking Solution Monitoring Solution Unified Communication Storage & Backup Solution Desktop Solution Directory Services Security Solution Disaster Recovery Solution

Some of the Microsoft products on which we are very much focused are:

Messaging Infrastructure (Microsoft Exchange Server) Unified Communication (Microsoft Teams) Directory Services (Microsoft Windows Server – AD, DNS, DHCP) Operations Management (Microsoft System Center Operations Manager – SCOM) Infrastructure Management (Microsoft System Center Configuration Manager – SCCM) Service Desk Solution (Microsoft System Center Service Manager – SCSM) Security Solution (Microsoft Forefront Threat Management Gateway – TMG)

Strategic Staffing

Information Technology system plays a major role in enabling business strategy and in achieving an organization’s business goals; hence resource allocation and staffing have become crucial business issues in most corporations, small and big alike. Resource shortage, lack of trained resources, delayed executions and inability to keep up with rapid technological changes are some of the critical business concerns for which an organization is keenly looking for appropriate solutions.

Jenovex Software leverages its tenets of being business friendly and cost effective by developing a robust process framework and exceptional domain knowledge which enables it in hiring the best people talent and as such is uniquely positioned to service customer requirements. Jenovex Software IT staffing division can provide solutions to all your staffing and resource issues through rapid turnaround and cost-competitive services.

Support Contracts

Jenovex Software offers IT support to customers during their critical times. It is a package of comprehensive IT support on Microsoft Products.

The Support engagement is managed and delivered through key features such as:

SLA based response time – depending on the severity of the incident Incident based telephone, email, and remote support (remotely connect to servers if required to troubleshoot and provide solution) Proactive Support conducting timely health checks and guidance to remediate issues discovered during health check

All of the above services are provided by a pool of professional, skilled and experienced team though a well-defined process starting from the time an incident is logged with Jenovex Software till the resolution and closure of the incident.

Jenovex Software works closely with its customers to understand their requirement and then tailor a package that would best meet the support requirements

Remote Infrastructure Management

RIM is gaining popularity amongst the businesses as it offers valuable benefits to the customers. By outsourcing services to RIM service provider, business can reduce the operational cost saving up to 60%. In addition to this, the outsourced services are managed by groups of skilled IT professional trained-well to efficiently handle all types of infrastructure related activities.

RIM provides lot of advantages over old orthodox way of managing infrastructure, including:

Process improvement Reduced operational cost Flexible IT services Lower risk of IT Failure

Jenovex Software’s fully equipped 24×7 Remote Monitoring Center (RMC) has the necessary expertise to remotely manage the below mentioned highly critical services efficiently:

Server Management Network Management Application Support Security Management Database Management Desktop Support Storage Management Email Management Service Desk Management